Privacy Policy
Set Up
Set Up ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile dating application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy complies with the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California.
1. Information We Collect
1.1 Personal Information You Provide
When you create an account and use our App, we may collect:
Account Information: Name, email address, date of birth, gender, and profile information
Profile Photos: Images you upload to your profile for display to other users
Contact Information: Phone contacts that you choose to share with us for inviting friends to join the App
Communications: Messages you send through the App and customer support inquiries
1.2 Information Collected Automatically
When you use the App, we automatically collect certain information:
Location Data: With your permission, we collect your precise location to display on your profile and match you with users in your geographic proximity
Device Information: Device type, operating system, unique device identifiers, and mobile network information
Usage Data: Information about how you interact with the App, including features used, time spent, and actions taken
Log Data: IP address, access times, browser type, and pages viewed
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the App's services and features
To match you with other users based on location proximity and display distance between users
To display your location information on your user profile (with your consent)
To enable you to invite friends to join the App using your phone contacts
To moderate content and ensure compliance with our Terms of Service, including review of photos by our moderation staff
To communicate with you about your account, updates, and customer support
To personalize and improve your experience on the App
To analyze App usage and performance through analytics
To detect, prevent, and address technical issues, fraud, and violations of our policies
To comply with legal obligations and protect our rights
3. Data Storage and Firebase
We use Google Firebase services to store and manage your data. Firebase provides secure cloud-based storage and authentication services. Your data is encrypted in transit and at rest. Firebase servers may be located in various regions globally, and your data may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for international data transfers in compliance with GDPR requirements.
4. Photo Storage and Moderation
Photos you upload to your profile are stored securely and used solely for display on your profile to other users. We reserve the right to access and review uploaded photos for content moderation purposes to ensure compliance with our Community Guidelines and Terms of Service. Our moderation staff may view photos to detect inappropriate content, verify authenticity, and maintain the safety and integrity of our platform. Photos found to violate our policies may be removed, and repeat violations may result in account suspension or termination.
5. How We Share Your Information
We may share your information in the following circumstances:
With Other Users: Your profile information, photos, and location (as displayed on your profile) are visible to other users of the App
Service Providers: We may share information with third-party service providers who perform services on our behalf, including Firebase for data storage, hosting, analytics, and customer support
Analytics Partners: We may share aggregated or de-identified information with analytics service providers to help us understand App usage and improve our services
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
With Your Consent: We may share your information for other purposes with your explicit consent
We do not sell your personal information to third parties.
6. Your Privacy Rights
6.1 GDPR Rights (EU Users)
If you are located in the European Union, you have the following rights:
Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete information
Right to Erasure: You can request deletion of your personal information
Right to Restrict Processing: You can request that we limit how we use your information
Right to Data Portability: You can request your data in a structured, machine-readable format
Right to Object: You can object to our processing of your information
Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent as the legal basis for processing
6.2 CCPA Rights (California Users)
If you are a California resident, you have the following rights:
Right to Know: You can request information about the categories and specific pieces of personal information we have collected
Right to Delete: You can request deletion of your personal information
Right to Opt-Out: You have the right to opt out of the sale of your personal information (we do not sell personal information)
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights
6.3 Exercising Your Rights
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within 30 days (or as required by applicable law). You may also update or delete certain information directly through your account settings in the App.
7. Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. If you delete your account, we will delete your personal information, including photos, location data, and contact information, within 7 days of account deletion. However, we may retain de-identified or aggregated data that no longer contains personally identifiable information for analytics purposes. We may also retain certain information for longer periods as required by law or to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Permissions and How We Use Them
8.1 Location Permission
We request access to your device location to provide core features of our App. Location information is used to match you with users in your geographic area and to display your location on your profile. You can control location permissions through your device settings. Denying location access may limit certain App features.
8.2 Photo/Camera Permission
We request access to your photo library and camera to allow you to upload profile photos. Photos are used solely for display on your profile and are subject to moderation by our staff to ensure compliance with our Community Guidelines.
8.3 Contacts Permission
We request access to your phone contacts to enable you to invite friends to join Set Up. Contact information is not stored permanently on our servers and is only used to facilitate friend invitations. You can choose whether or not to grant this permission.
9. Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure authentication, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our App is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a person under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information from the EU to other countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. Third-Party Links and Services
Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our App.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated Privacy Policy in the App and updating the "Effective Date" at the top of this policy. Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hi@setup.dating.
For EU users:
If you are located in the European Union and have concerns about our data processing practices, you have the right to lodge a complaint with your local supervisory authority.
15. Deletions
If you would like to delete all or part of your account, email hi@setup.dating.